Travis Bradberry quoteTravis Bradberry [0-0]
American Author 
Quote rank: 217
| Most people believe that their listening skills are where they need to be, even though they aren't. A study at Wright State University surveyed more than 8,000 people from different verticals, and almost all rated themselves as listening as well as or better than their co-workers. We know intuitively that many of them are wrong. |
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