Edna St. Vincent Millay quoteEdna St. Vincent Millay [1892-1950]
American Poet (with poems) 
Quote rank: 115
| What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it. |
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