Business, Trust, Chance, Men, Success, Art, Best, Brainy, Change, Communication, Failure, Fear, Independence, Leadership, Strength, Teacher, Work

Quote	Tags	Rank
Growth is never by mere chance; it is the result of forces working together.	Chance	101
The art of effective listening is essential to clear communication, and clear communication is necessary to management success.	Art, Communication, Success	102
The best teamwork comes from men who are working independently toward one goal in unison.	Best, Independence, Men	103
Success cannot come from standstill men. Methods change and men must change with them.	Change, Men, Success	104
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.	Strength	105
Luck is always the last refuge of laziness and incompetence.	Chance	106
The well-satisfied customer will bring the repeat sale that counts.		107
Salesmanship is limitless. Our very living is selling. We are all salespeople.		108
Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.	Leadership, Trust	109
The keystone of successful business is cooperation. Friction retards progress.	Business	110
A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.	Business, Fear	111
Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.	Trust	112
Every man must decide for himself whether he shall master his world or be mastered by it.	Brainy	113
I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.		114
Clock watchers never seem to be having a good time.		115
The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.		116
Salesmanship, too, is an art; the perfection of its technique requires study and practice.		117
The Golden Rule finds no limit of application in business.		118
It is the service we are not obliged to give that people value most.		119
Do not primarily train men to work. Train them to serve willingly and intelligently.		120
As a rule, we find what we look for; we achieve what we get ready for.		121
I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.	Business, Trust	122
No business can succeed in any great degree without being properly organized.		123
Change is vital, improvement the logical form of change.		124
I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.		125
My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.		126
The greatest teacher I know is the job itself.	Teacher, Work	201
I believe in trusting men, not only once but twice - in giving a failure another chance.	Chance, Failure, Trust	202
The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.		203
Courteous treatment will make a customer a walking advertisement.		204
We get real results only in proportion to the real values we give.		205
A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.		206
Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn.		207
Men are not great or small because of their material possessions. They are great or small because of what they are.		208
It is always the start that requires the greatest effort.		209
There's no better friend to any merchant than a fair competitor.		210
Success will always be measured by the extent to which we serve the buying public.		211
The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds.		212
No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.		213
Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.		214
Exchange ideas frequently.	Business	215
Too many would-be executives are slaves of routine.		216
No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't.		217
The problem with the bronco is to get on and stay on. This is the problem with the Golden Rule-to understand and apply.		218
No serious-minded man should have time for the mediocre in any phase of his living.		219
It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.		220
We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.		221
I was long brought up to think that it was nothing short of a crime to miss a sale.		222
There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man.		223
Theory is splendid but until put into practice, it is valueless.		224
I believe a man is better anchored who has a belief in the Supreme Being.		225
The disciplined are free.		226

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